For Wholesale and B2B order: www.byyour.nl
1. A minimum order quantity (MOQ) of each product shall be applied in order to receive the wholesale price. Minimum order amount is € 90,00.
2. According to our Order Form, please fill in the number of quantity in the corresponding cell as well as your address etc. to be delivered.
When ordering by email, we will give you after we received your order an estimated delivering cost.
3. When ordering by mail, you can pay by money transfer and pay pal. We will deliver your products when the money transfer is completed.
1. For samples, you just pay the shop price as listed on our site. Or just made an order on this site and pay by iDEAL/PayPal + CrreditCard
Availability and Back-orders
We normally have everything in stock but during gift show season (February, May, November and
December) or Christmas season, it is possible some products are out of stock. If something you
order is unavailable, YOUR Moodies will immediately notify you to see if you would like to backorder it,
exchange it for a different product, or cancel it from your order.
Any product that arrives is less than perfect condition may be returned for a full refund.
To make a return, please send an email within 3 days of receipt with: 1 your name,
2 store or business company, 3 your invoice number and, 4 a brief description of the
nature of the problem. Shipping expenses for shipping from Amsterdam to the customer will
only be refunded if the entire order is found to be damaged.
Shipping and Handling
We deliver worldwide
1. Method of shipping/delivering can be requested and will be recommended depending on
the size of order. We can ship to any destination by internationally reputable shipping
companies & couriers.
2. Lead-time for shipment/delivering is based on the product availability + shipping time.
3. Buyer is definitely required to pay duty & tax on some certain items when
reaching your country.
Method of Payment
Wholesale and B2B payment
To: YOUR MOODIES
IBAN: NL 43RABO 0160280044
Your order will be delivered when the payment is completed. Any transferring fee of your
bank is subjected to sender’s responsibility.
Nature of Handmade products
No pieces will ever be exactly the same. Each piece is individually made; therefore, some slight variances are expected.
For big and tailormade orders (more than 1000 pieces) the lead time takes normally 21-30 days after receiving the order confirmation.